We accept returns within 30 days of dispatch. Please note that refunds will be permitted if the item is unworn and undamaged. If you are not 100% happy with your Doobys Nails order for any reason, please return to us in its original condition to our warehouse and your refund will be issued. Return shipping and handling fees are customer responsibility. We regret that we are unable to refund your original shipping fee unless the return is the result of defective product.