RETURNS
Here at Doobys Nails we want to make sure that our customers are 100% satisfied with all their nail sets.
As our products are hand made, once payment has been made cancellations will not be accepted.
We accept returns within 30 days of dispatch. Please note that refunds will be permitted if the item is unworn and undamaged. If you are not 100% happy with your Doobys Nails order for any reason, please return to us in its original condition to our warehouse and your refund will be issued. Return shipping and handling fees are customer responsibility. We regret that we are unable to refund your original shipping fee unless the return is the result of defective product.
Here’s how to easily return your item(s):
Please pack your return in a well-padded envelope or box to prevent damage in transit.
Mail Returns to:
DOOBYS NAILS,
25 Kingshurst Rd,
Shirley,
Solihull,
B90 2QP,
United Kingdom
Refunds
Please allow 2-3 weeks from receipt of return to our warehouse for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement.
RETURN FAQ’S
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