FAQ’s

1. WHAT SHIPPING OPTIONS ARE AVAILABLE? DO YOU SHIP WORLDWIDE?

We do ship worldwide. Our shipping is done through Airmail and we offer the following options on checkout:

UK

  • Standard Royal Mail (ships within 5 working days) Postage duration is second class large letter or package 2-4 working days.
  • Tracked Royal Mail (ships within 5 working days) Postage duration is second class large letter or package 2-4 working days.

WORLDWIDE

  • Standard Airmail (ships within 5 working days) Postage duration globally is 5-10 working days.
  • Tracked (ships within 5 working days) Postage duration globally is 5-10 working days but we will attach a tracking number to the order.

*We will only have tracking numbers for orders placed with Tracked Shipping

**Track numbers will be emailed to you as soon as your nails are on the way.

2. WHY CHOOSE DOOBYS NAILS?

We are hand made which makes all of our products individually unique to us. 99% of the colours we use are personally hand mixed to get the right shade. We have over 100 shades available in store, which come in around 10 different shapes of each shade and countless alterations so these nails will definitely stand out from the rest.

3. HOW DO I KNOW IF YOUR NAILS WILL FIT MY FINGERS?

Majority of the sets we have available in store are in sets of 24. This includes 10 different sizes for each hand (see information on listing as to how many nails are in a set). Once you receive the nails line them up to your actual nail and wear the ones that fit best. I send out my nails in sets of 24. If you are concerned you have slightly larger or slightly smaller hands than normal click the description link on the product page and it will inform you of the size of the actual nails.

4. HOW DO I MEASURE MY NAILS?

Some of our more intricate nail sets will only be available in 10’s, or some will require you to choose a specific size ring finger. The way to measure your nails to see if you are a Small, Medium or Large is to get a tape measure and run over the widest part of your finger nail. Majority of hands will be between 18mm (the thumb) to 5mm (the pinky) This is the actual width of the finger nails themselves. Make a note of your dimensions and select from Small Medium and Large depending on the nail size.

5. DO TE SETS COME WITH GLUE?

I am afraid we do not supply glue with our nails but we do have nail tabs available to order in store. We recommend nail tabs for a day / night use, if you wish to wear any longer we advise nail glue. (See Q4)

6. WHAT GLUE DO YOU RECOMMEND?

I do not supply glue with my nails purely for the fact we recommend a high quality beauty store glue that will compliment the nails and the time taken that has been put into each set. We advise KISS products or Elegant Touch from any local beauty store as they are not too strong on your nails so they don’t damage when you remove them offer you an ultra strong bond. We also have two kinds of nail tabs available in store.

7. HOW DO I REMOVE MY NAILS?

We advise to soak the nails in warm to hot water to allow the glue to soften. Once you feel the nails become loose you can prise along the side of the nail using another false nail to slowly lift of your natural nails.

8. CAN I RETURN MY NAILS?

Yes if for any reason you are not happy with the nails you can return them. We are positive you will be happy with your Doobys Nails so we have no problem in offering the option to return.

9. HOW LONG WILL MY NAILS LAST?

It is all down to how well you prep your nails and the quality of glue you use (see question 4) Also see our HOW TO page on how to apply your nails.